Shipping policy
Shipping Policy
All of our products are handmade to order, ensuring each piece meets our high standards of quality and craftsmanship.
Processing Time
Orders are typically made within 7 working days before dispatch. During busy periods, this may take slightly longer, but we will always keep you informed.
Shipping Method
Once your order is ready, it will be shipped via Parcelforce 48 (2nd Class).
Delivery Time
- Parcelforce 48 aims to deliver within 2 working days after dispatch
- Please allow additional time during peak periods or unforeseen delays
Total Delivery Time
- Estimated 7 working days (production) + 2 working days (delivery)
- Total: approximately 9 working days from order to delivery
Shipping Costs
Shipping costs are calculated at checkout based on your order.
Tracking
You will receive a tracking number via email once your order has been dispatched.
Delivery Notes
Please ensure your shipping address is correct at checkout. We cannot be held responsible for delays or losses due to incorrect address details.